Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
How do I determine the right wig size for me?
Finding the perfect fit is crucial. We recommend measuring your head circumference and consulting our size guide for accurate sizing information.
Can I customize or style the wigs I purchase?
Yes, many of our wigs can be customized or styled to suit your preferences. However, we recommend consulting with a professional stylist for best results.
Do you offer wigs for specific occasions or events?
Absolutely! We have a wide range of wigs suitable for weddings, parties, cosplay, and everyday wear. Explore our collections to find the perfect style for any occasion.
What materials are your wigs made of?
Except for braid wigs made from synthetic fibers, All our wigs are crafted from high-quality human hair. Each listing provides detailed information about the materials used.
How do I care for and maintain my wig?
Proper care is essential for prolonging the lifespan of your wig. We recommend using gentle shampoo and conditioner, storing it on a wig stand when not in use, and avoiding heat styling tools.
Do you offer wig consultations or personalized recommendations?
Yes, our experienced team is here to help! Contact us for personalized wig recommendations based on your preferences, budget, and desired style.
What is your return policy?
We want you to be completely satisfied with your purchase. Please review our return policy for information on returns, exchanges, and refunds.
Are your wigs suitable for individuals with sensitive scalps or allergies?
Our wigs are designed to be comfortable and gentle on the scalp. However, if you have specific concerns or allergies, please consult with a healthcare professional before purchasing.
Can I track my order once it has been shipped?
Yes, we provide tracking information for all orders. Once your order has been shipped, you will receive an email with tracking details so you can monitor its progress.
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale pricing for bulk orders. Contact our sales team for more information on wholesale opportunities and pricing discounts.
How long does it take to receive my order?
We offer fast and reliable delivery within Canada, with most orders arriving within 48 hours of purchase. Please note that delivery times may vary depending on your location and shipping method selected at checkout. Rest assured, we strive to get your order to you as quickly as possible.
How can I reach you for further assistance? You can reach us by calling, texting, or leaving a voicemail through our chat button on the website. Additionally, you can text us via WhatsApp at 438-389-1329 or email us at support@myrealhairshop.com.
I can’t find the wig I am looking for . Send us an image or a video through the chat bottom or Whatsapp
